Simon Renouf Professional Corporation Policy on the Collection, Use and Disclosure of Personal Information
Objective & Scope of Policy
Consistent with our professional obligations, Simon Renouf Professional Corporation (‘SRPC’) is dedicated to maintaining high standards of confidentiality with respect to personal information provided to us. This policy statement has been prepared to affirm our commitment to maintaining the privacy of our clients and others and to inform you of our practices concerning the collection, use and disclosure of Personal Information collected by SRPC.
Where required by law or by order or requirement of a court, administrative agency or other government tribunal;
Where SRPC believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
Where it is necessary to establish or collect money owing to SRPC;
Where it is necessary to permit SRPC to pursue available remedies or limit any damages that SRPC may sustain; or
Where the information is public.
their Personal Information under our custody or control;
information about the purposes for which their Personal Information under our custody or control has been and is being used by us; and
the names of persons to whom, and the circumstances in which, their Personal Information has been and is being disclosed by us.
SRPC will respond to requests in the time allowed by the Personal Information Protection Act and will make reasonable efforts to assist applicants and to respond as accurately and completely as reasonably possible. All requests may be subject to any fees and disbursements the law permits us to charge. An individual’s ability to access his or her Personal Information under our control is not absolute. The law provides that we must not disclose Personal Information where:
the disclosure could reasonably be expected to threaten the safety or physical or mental health of an individual other than the individual who made the request;
the disclosure would reveal personal information about another individual; or
the disclosure would reveal the identity of an individual who has in confidence provided us with an opinion about another individual and the individual providing the opinion does not consent to the disclosure of his or her identity.
The law further provides that we may choose not to disclose Personal Information where:
the Personal Information is protected by any legal privilege;
the disclosure of the information would reveal confidential commercial information and it is not unreasonable to withhold that information;
the Personal Information was collected by us for an investigation or legal proceeding;
the disclosure of the Personal Information might result in similar information no longer being provided to us when it is reasonable that it would be provided;
the Personal Information was collected or created by a mediator or arbitrator in the conduct of a mediation or arbitration for which he or she was appointed to act
under an agreement,
under an enactment, or
by a court; or
the Personal Information relates to or may be used in the exercise of prosecutorial discretion.
The Personal Information Protection Act indicates that it is not to be applied so as to affect any legal privilege. We will not disclose information that is privileged where the applicant is not the client in whom the privilege is vested. Requests for Correction of Personal Information The law permits individuals to submit written requests to SRPC to correct errors or omissions in their Personal Information that is in our custody or control. We will:
correct the Personal Information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclosed the incorrect information;
decide not to correct the Personal Information but annotate the Personal Information that a correction was requested but not made.
Contacting or Communicating With Us If you have any questions with respect to our policies concerning the handling of your Personal Information, or if you wish to request access to, or correction of, your personal information under our care and control, please contact: Simon Renouf Professional Corporation 1710 Phipps McKinnon Building 10020 – 101A Avenue Edmonton, AB T5J 3G2 780-424-6750 780-424-7768 (fax)